terms and conditions

By ordering personalised templates from polkadotdaisy and www.polkadotdaisy.co.uk you are agreeing to the following terms and conditions.
Permitted usage
• You CAN use our purchased personalised templates to print stationery for your own use.
Non permitted usage
• You CANNOT change or use our templates for making items for resale.
• You CANNOT distribute our templates for free or resale.
• You CANNOT publish our photos or templates for editorial use without explicit permission. Please email info@polkadotdaisy.co.uk if you wish to do this as we would love to help out. 
Colours – colours and images displayed on this website may vary slightly from the colours when the products are printed on your own or a professional’s printer. Polkadot Daisy will try and represent the stationery and colours as accurately as possible on the website but colours vary from screen to print. For this reason we advise all customers to download the colour chart and a sample before ordering their final stationery file.
Samples – The downloadable samples illustrate design quality and the style but will not be personalised – we will send you exact proofs when you have placed and paid for your order.
Supply of information – it is the customer’s responsibility that any information supplied for your stationery is in a usable format and accurate to the best of their knowledge, therefore minimising amendment and reproofing.
Proofs and amendments – checking proofs are the customer’s ultimate responsibility. The proofs will be sent as an electronic PDF document and will be proofed until the customer is happy with the wording and layout.
Signing off proofs – once happy with the proofs we must receive written confirmation by email that you are happy with all elements of the proof. Once approval has been received the final print resolution pdf will be emailed. Once this has been sent then no further changes can be made.
Copyright – all stationery, illustrations, artwork and designs are the copyright of polkadotdaisy and any reproduction other than those agreed in the purchase is strictly prohibited.
Timings – once we have received your order and details, we aim to get a personalised pdf proof to you within 2 working days. Once approved, we will send your print ready pdf within 1 working day. polkadotdaisy will make every effort to process orders as quickly as possible but times will vary at busy periods. Timings may change due to circumstances beyond our control, but we will keep you updated on your order.
Prices – the prices shown on the website include: personalising your chosen design, unlimited pdf proofs and a final print ready pdf. polkadotdaisy reserve the right to change prices at any time without prior notice. Any price change will not affect confirmed orders. If the price on the website is found to be incorrect we will inform the customer in writing and they can decide whether to continue with the order.
Delivery – no delivery costs are incurred as there is no actual physical item.
Cancellations and refunds – due to the personalisation of the stationery we cannot offer a refund or cancellation once the first stationery proofs has been emailed to the customer.
Force majeure – polkadotdaisy shall be under no liability if unable to carry out any order for any reason beyond its reasonable control including (without limiting the foregoing): Act of God; legislation; war; fire; flood; drought; inadequacy or unsuitability of any instructions, electronic file or other data or materials supplied by the customer; failure of power supply.
Website – polkadotdaisy and polkadotdaisy.co.uk have tried to ensure that information provided through this website is accurate, however it accepts no liability for any inaccuracies, errors or omissions in the site through technical or other reasons. We reserve the right at any time and without prior notice to make changes and corrections to the material on the site. polkadotdaisy does not guarantee the functions of the site will be uninterrupted or error-free or that the site is free of viruses or other harmful components. You will be responsible for the entire cost of all necessary servicing, repair or correction.
Discount codes – if you have a discount code please enter this at checkout stage. The discount is not applicable to previously placed orders and cannot be combined with any other offer. We reserve the right to discontinue or modify any offers at any time without notice. Offers are subject to change.
Payment – payment is accepted through Paypal, or bank transfer.
These terms and conditions do not affect your statuatory rights.
All designs and illustrations are copyright of polkadotdaisy. All Rights Reserved.
Data Protection
We conform to the requirements of the Data Protection Act, 1998.
Polkadot Daisy reserves the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.